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Customer Case Study

Through in-depth and cross-operational analysis, our logistics consultants identified and quantified how digitisation could benefit the Ministry of Defence's logistics and supply chain operations.


Our Client, the Logistics Authority for the UK Ministry of Defence, had a requirement to understand the potential benefits available through digitisation of supply chain operations as part of the UK Government’s digitisation agenda.


• To understand how digitisation could help such a vast and diverse supply chain across all its equipment and material services in the UK and overseas
• To consider how industry best practices would apply to the MoD
• To address the issues of Defence logistics policy, process and guidance being difficult to access, structure, rationalise and apply in a timely fashion
• To improve Defence logistics policy compliance and the effectiveness and efficiency of resulting logistics operations


Leveraging the expertise of our logistics consultants and using our real world experience of complex, private sector supply chains across a diverse range of industries, Flo Group:

• Researched the market, industry standard solutions and supply chain digital products
• Identified key and marginal areas within the MoD supply chain where digital solutions would add value
• Provided advice and guidance on the benefits, challenges and risks of digital solutions
• Demonstrated where industry best practice could be utilised to maximise potential ROI


As a result of using our analysis the MoD was able to:

• Identify and quantify the benefits of digitising both logistics policy and Defence logistics transactional processes
• Determine the supply chain risks and challenges documented from implementing digital solutions
• Identify where greatest Defence logistics effectiveness and efficiency improvements could be achieved
• Prioritise the digitisation of logistics policy as an enabler to then apply best of breed technologies in system directed transactions in logistics