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  • Multinational company active both in the consumer and industrial sector
  • Revenue €16BN +, with over 50,000 people globally

Introduced standard TMS process across all geographies


Logistics Platform

Business Drivers / Challenges

  • To improve visibility into global operations
  • Shared Service for transport planning and execution
  • Integration to SAP – delivery and shipment interfaces
  • Integration to partners and providers
  • Complex mix of multi-leg, multi-stop, cross-docking and direct shipments


  • Oracle Transportation Management (OTM) deployed with no customisation
  • Template developed to standardise global process and improve cost + time for a global rollout
  • Interfaces built with SAP – Delivery, Shipment, Tender/Pickup notification to providers, Goods Issue
  • Creation of hard and soft rules to manage restrictions on shipping chemicals


  • Henkel introduced standard TMS process across all geographies. The introduction of a Shared Service Centre (SSC) in Bratislava will maintain OTM and run the Bulk Planning across Europe. A second SSC is being developed in Singapore for local management of operations in APAC
  • Significant cost reduction with a single TMS – improved consolidation of shipments and one standard process meaning improved efficiencies in all global operations