Henkel

• Multinational company active both in the consumer and industrial sector
• Revenue €16BN +, with over 50,000 people globally

Introduced standard TMS process across all geographies

Services Used

Business Drivers / Challenges

• To improve visibility into global operations
• Shared Service for transport planning and execution
• Integration to SAP – delivery and shipment interfaces
• Integration to partners and providers
• Complex mix of multi-leg, multi-stop, cross-docking and direct shipments

Solutions

• Oracle Transportation Management (OTM) deployed with no customisation
• Template developed to standardise global process and improve cost + time for a global rollout
• Interfaces built with SAP – Delivery, Shipment, Tender/Pickup notification to providers, Goods Issue
• Creation of hard and soft rules to manage restrictions on shipping chemicals

Results

• Henkel introduced standard TMS process across all geographies. The introduction of a Shared Service Centre (SSC) in Bratislava will maintain OTM and run the Bulk Planning across Europe. A second SSC is being developed in Singapore for local management of operations in APAC
• Significant cost reduction with a single TMS – improved consolidation of shipments and one standard process meaning improved efficiencies in all global operations

Case Studies