- Littlewoods Clearance, part of Shop Direct Group, manage the sale of pristine end of
line , out of season stock as well as damaged and returned graded stock from the Littlewoods.comand Very.com - The group is amongst the largest online retailers in the UK
- Annual sales of £1.96bn and 62% of online sales
Flo implemented the first Oracle WMS Cloud in the UK for one of the largest online retailers
Services Used
Implementation
Business Drivers / Challenges
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LWC primarily sell
online, but also operate 9 physical stores and wholesale trade. They average 1.3 million website visits every day, 69% of sales are completed on mobile devices. -
Their central warehouse spans 6 floors with 65K locations. Combining a mix of hanging rails, pallet racks, carton shelving and bulk stacks. Item master has 120K records, 900K+ units in stock
-
LWC
were suffering from poor system reliability leading to lost efficiency. They sawopportunity to improve in areas across pick, pack and track operations.
Solutions
-
Flo implemented Oracle WMS Cloud
Results
- 20 week overall project (inc 3 weeks Hypercare)
- First live customer on Oracle WMS Cloud in the UK
- Pick rate improved from 30 to 50 per hour
- Cubed and Non Cubed picking – full LPN and units using distribution and pick cart flows
- Serial numbers are tracked for high value lines
- Stock is tracked using attributes and lock codes to determine grade and whether eligible for online sale. Stores and Dealer orders are shipped as loads.