CSS Extended report
Our clients rate their overall experience working with Flo Group
Flo Customer Satisfaction Survey 2020 – Results
At Flo, we put our clients at top priority and continue to seek ways to improve our services and become a better partner for you. In order for us to understand how we can do this, we kindly asked our clients to complete our annual customer satsifaction survey where you will find a summary of results below. Thank you to all our clients who participated in this survey and helping us achieve a response rate of 57%!
Some of the clients who took the survey:
What are some of our client’s common goals when working with Flo Group?
Experience with the solutions implemented / being implemented with Flo Group
100% of our clients who participated in the survey are likely to recommend Flo Group
88% of our clients who responded are likely to re-engage with Flo Group on future projects
On-time, on budget for services/solutions delivered at Flo Group
Ease of contracting with Flo Group
Timeliness and accuracy of invoices from Flo Group
